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AIB Supervisor Certificate
AIB Course Code: 4322

Dates Offered | Registration (Deadline is one week prior to start date)

This course prepares new and potential first-level supervisors to handle people management duties. Among the topics covered are hiring, performance management, coaching, rewards and recognition, corrective action, managing employee relations, and managing change.  This course was updated in 2009 to reflect current practices, as well as changes to applicable laws and regulations.

Price $875 Nonmembers / $695 Members
Course Length 16 Weeks
Course Credits AIB: 3.25
Prerequisites None
Required Software Adobe Acrobat Reader; Microsoft Internet Explorer Browser 7.0 or Mozilla Firefox 2.0 or higher
Textbook All reading materials are provided online

Certificate

Participants who successfully complete this course AND either complete the Banking Today course or have three years experience in the banking industry will receive the AIB Supervisor Certificate.

Audience

New and potential first level supervisors.

Learning Objectives

After completing this program, you will be able to:

  • Select the most qualified candidate for the job
  • Describe the importance of ethical practices in banking
  • Identify the major strategies for managing employee relations
  • Execute and communicate clear performance objectives
  • Recognize the need to coach others to achieve their personal best
  • Explain the need to employee corrective action and plan appropriate steps for corrective counseling
  • Describe different forms of recognition and the benefits
  • Explain the change process and what actions to take to manage change

VA Benefit Eligibility

To confirm eligibility for your VA benefits, follow these steps:

  1. Click here to get to the GI Bill Web Site page on the Department of Veteran Affairs website. 
  2. Click the link to "Search for approved Education & Job Training Programs".  
  3. Under "Search Filters", choose Non College Degree for the Program Type.
  4. Type American Bankers Association in the "Institution Name" box and hit Enter.


Questions? Please contact online@aba.com or 1-800-BANKERS for more information.